Free repairs on LARCH shoes within 6 months of purchase.
SHIPPING POLICY
Free shipping all across PAKISTAN.
Once your order is placed, it will be verified through phone or email verification.
After successful verification, your order will be shipped in 3 to 5 business days (Monday – Friday) NOTABLE: Business Holidays do not include weekends or other national holidays.
Once your package ships, a tracking number will be provided so you can monitor the status of your parcel directly.
In case, you don’t receive a tracking ID after your order completion, then we advise you to contact us. You will be provided your tracking ID at earliest.
EXCHANGE & REPAIR POLICY
LARCH offers one of the most customer friendly return and repair policy. If your shoe gets damaged within 6 months of purchase, we will offer free repairs.
Water damage claim will not be entertained.
Shoes will be repaired within 7-10 days incase any issue arrises.
Shoe size can be exchanged within 14 days of purchase. ( ONLY IF NOT USED)
Shoe article can also be exchanged within 7 days of purchase.
No exchange and refunds on sale items.
No claim of replacement shall be entertained unless the invoice is attached and complaint is made, within 7 days of purchase
REFUND POLICY
If due to any reason customer wants to return the shoe, 10% of the total charges will be deducted.